Most products listed are available and ready to be shipped immediately when purchased, however there will be items that may be out of stock on rare occasions. In this case, we will contact you as soon as possible so that you can choose to:
Wait for the product to arrive from the relevant distributor (10% discount will be applied and refunded for the inconvenience). Most of the time, this would be 7-10 business days, or up to 4 weeks. You will be advised before agreeing to wait.
Exchange for another product - either online or in store.
All purchases over $99 are shipped for free from Sydney metro with Australia Post at no charge ($10 if under $99). This means next day delivery for the majority of customers. To check if you fall in Australia Post’s Next Day Business Delivery Network, check here.
If you order before 12pm on weekdays, your order will ship out that day. Purchases made on weekends and public holidays are processed on the next business day. Estimated delivery times are to be used as a guide only.
PLEASE NOTE: AUSTRALIA POST IS CURRENTLY EXPERIENCING DELIVERY DELAYS DUE TO ADDITIONAL SAFTY MEASURES PLACED FOR COVID-19.